Privacy Policy

📅 Last Updated: April 1, 2026

1. Introduction

ForexNetwork ("we", "us", or "our") is an officially authorized representative of InstaForex, operating in Pakistan. We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains what information we collect from you, why we collect it, how it is used, and the rights you have over your data.

By accessing or using our website and services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of personal information:

• Identity Information: Full name, date of birth, CNIC/passport number, and copies of identification documents.
• Contact Information: Email address, phone number, and mailing address.
• Financial Information: Bank account details, transaction history, and deposit/withdrawal records for account funding purposes.
• Technical Information: IP address, browser type, device identifiers, pages visited, and cookies data collected when you use our website.
• Communication Data: Records of any correspondence you have with us via email, live chat, or phone.

3. How We Use Your Information

Your personal information is used for the following lawful purposes:

• To verify your identity and process your trading account registration with InstaForex.
• To facilitate deposits, withdrawals, and other financial transactions.
• To comply with legal and regulatory obligations, including Anti Money Laundering (AML) and Know Your Customer (KYC) requirements.
• To send you service notifications, account updates, and promotional material (where you have consented).
• To improve our website, services, and customer support.
• To detect, prevent, and respond to fraud, security threats, or abuse.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

• With InstaForex: As your trading account is held with InstaForex, your registration and identity data is shared with them as required for account management.
• With Payment Processors: Financial data is shared with local and international payment service providers solely for processing transactions.
• With Regulatory Authorities: We may disclose information to law enforcement, regulators, or government bodies where required by applicable law.
• With Service Providers: We may use trusted third party vendors (e.g., email platforms, CRM systems) who process data on our behalf under strict confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure server environments, and restricted employee access to sensitive data.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws and regulations. KYC and financial records may be retained for a minimum of five (5) years in compliance with anti-money laundering legislation.

7. Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data, subject to legal retention obligations.
• The right to withdraw consent for marketing communications at any time.
• The right to lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at info@forexnetwork.org.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. For detailed information about the cookies we use and how to manage them, please refer to our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites, including InstaForex's official platform. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their respective privacy policies before providing any personal information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our team:

• 📧 Email: info@forexnetwork.org
• 💬 Live Chat: Available 24/7 on our website